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Need to make a change to your membership?

Use one of our forms below to send in your requests!

Thank you!


Membership Switch (Upgrade/Downgrade)

Please fill out the form below to switch your membership up or down. Change requests must be made 24 hours before your next billing date.

Requests made after 5pm on Friday will not be received until Monday at 9am. Please check your billing date to make sure you place your request before you are charged.

Name *
Name
Change Date Request *
Change Date Request
(Day you would like the change to take place. This is a good opportunity to change your billing date if you want a specific day of the month)
Current Billing Date *
Current Billing Date
(Date you are currently billed each month)

Membership Freeze

Please fill out the form below for all membership freeze requests.

We will suspend your account at no charge for a minimum of 30 days and a maximum of 90 days, once per calendar year. Freeze requests must be made 24 hours before your next billing date.

Freeze requests made after 5pm on Friday will not be received until Monday at 9am. Please check your billing date early to make sure you place your request before you are charged.

Name *
Name
Current Billing Date *
Current Billing Date
(Date you are billed each month)
Freeze Start Date *
Freeze Start Date
Freeze End Date *
Freeze End Date

Membership Cancellation

Please fill out the form below for all membership cancellation requests. Cancellations must be made 24 hours before your next billing date.

Cancellation requests made after 5pm on Friday will not be received until Monday at 9am. Please check your billing date early to make sure you place your request before you are charged.

Membership cancellation forfeits any current discounts.

Name *
Name
Cancellation Date Request *
Cancellation Date Request
Cancellations must be made at least 24 hours prior to your next billing date. Cancellation requests made after your billing date will be applied to the following billing cycle.
Current Membership Billing Date *
Current Membership Billing Date
(Date you are billed each month)

Thank you!